The first step of the EZLynx integration moves information from Acord forms 80 and 90 in The Agency Advantage to EZLynx for real time rating. After subscribing to EZLynx, let them know that you are using The Agency Advantage and they will provide special software that adds an EZLynx printer to your systems.
Once that is installed, use The Agency Advantage to complete either ACORD form 80 (Homeowner's Application) or ACORD 90 (Personal Auto Application) and print it, choosing the EZLynx printer.
This will automatically open the EZLynx website, log you in and use the information from the ACORD forms to provide rates. If you write the account, the customer and policy information will be downloaded into you Agency Advantage the next morning.
In version 3.038 The Agency Advantage added an EZLynx Import feature. This will allow customers to quickly transfer basic quote information into The Agency Advantage eliminating the need for duplicate entry. This import is designed to assist in re-marketing prospects which have been quoted but did not become customers. The import creates a customer record designated as a prospect with an X-Date entry that will allow you to track and follow up with the prospective client. When you're ready to rate the client again, there is a button located on the X-Date tab that will take you back to the applicant file on the EZLynx website.
This feature coupled with the Marketing Search feature will give you a powerful way to reach out to those potential customers that did not buy from you the first time.
First enter your customer information in EZLynx and quote as usual, then if you fail to write the customer click on the Export button in the lower right hand corner of the screen to send the information to The Agency Advantage. If you did write the customer, you will receive the entire file in your download the next morning.
The next window will appear. Here you need to
choose to export the file in an ACORD XML format.
Click on Export.
In the next window, you will need to choose Save.
You need to save this file in the C:\aausr
folder.
Next, in Agency Advantage, click on the EZ Lynx
button on the toolbar.
You will then need to locate the file you exported
and open it.
The software first attempts to match up the customer
information, but if it cannot find that customer in particular it
will allow you to either create a new customer folder or import it
into an existing folder.
A customer record will be created as well as an
x-date record for that customer marking him as a prospect. Actual
policy information will be transferred over as a company download.
You can click the button located on the X-Dates tab to return to the applicant's file on the EZLynx website.
Also see:
EzLynx Support Site
Written by: Russ Cummings & Tina Stewart
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